FAQ on domains, Emails and Hosting

+ Control Panel

If you are on Premier plan, you can access the Control panel via http://controlpanel.hawlast.com. You will need a username and password.

+ Domain names

You can choose to register domains with extensions such as .com, .net, .biz, .info, .org, and also the Kenya cTLD domains aka .ke with options to register a domain like .co.ke,or.ke and ac.ke.

You can search and register a domain at domain registration page

+ Email management : Webmail : Outlook : Change password


Webmail access:

You can access emails via http://webmail.hawlast.com.Replace hawlast.com with your domain name.

Microsoft Outlook set up:
# Manually configure server settings
# The type of e-mail account: POP3
# Your user name: full email address
# Your currrent password: xxxxxxx
# The POP3 server name or Incoming mail server: pop.accountsupport.com
# The SMTP server name or Outgoing mail server: smtp.accountsupport.com
# More setting: Outgoing server (SMTP) requires authentication -same settings as incoming mail server

Change email password
OPTION I:If you have Cpanel username and password
Step 1: Login to the cpanel
Step 2: Click Mail central
Step 3: Click on the email address and input the new password
OPTION II:No cpanel access
Step 1: visit http://www.accountsupport.com/mailadmin/mailcentral.bml
Step 2: Enter your full mailbox address and password for the mailbox and click 'Manage Mail'.
Step 3: Under 'Manage Mail' you can change the email passwords.
Step 4: To log out - look at the footer of the page for the log out button.

+ MX Records

Log into the control panel with the account username and password.
  1. Click on ‘Domain Central’ under the ‘Domain’ section.
  2. Click on the domain name for which you want to manage the MX records.
  3. Click on ‘DNS’.
  4. Select the option ‘MX Record’ from the ‘Modify’ dropdown menu.
  5. To add new MX record, enter the priority, host name and destination and click on the ‘Add’ button.
  6. To edit the existing MX record, select ‘Edit’ from the ‘Action’ dropdown menu. Make necessary changes and click on ‘Save’ to save the changes.
  7. To delete existing MX records, select ‘Remove’ from the ‘Action’ dropdown menu. It will ask for the confirmation. Click on the ‘Ok’ button.
    1. Once the MX records are updated, it will take 1-12 hours to reflect the changes.

+ Website File upload, FTP, Filezilla

You can edit and upload your website via FTP. FTP username/ password is same as your cpanel's. You will require FTP software like Filezilla Client.More articles about file upload and FTP

+ MySQL Database Host

If you are hosting on our Starter plan, we can set up the database for you.

If you are hosting on our Premier plan accounts, you can set up and access the database by logging into our cpanel. => Click on MySQL Database Icon
=> Database host is in the format username.accountsupportmysql.com. Replace username with your cpanel username.

+ Payment options - M-PESA PAY BILL, PAYPAL

You can make payments via:
** M-PESA PAY BILL number 822490 (Account enter your domain name)
** Bank deposit or Cheque to Hawlast Ventures
** PayPal to support(at)hawlast.com.

OVER 7 YEARS OF WEB HOSTING


Buy an SSL certificate today at KES 1500 per year.


Register your domain name:
Already own a domain name?Add emails & hosting.






Web hosting


Kenya cTLD Domains aka .ke domains

Kenya Domains .co.ke Ksh. 1750 p.a BUY

Domain registration only Ksh. 1200 (.com,.net,.biz,.org,.info) BUY

Email hosting Ksh. 2000 Free domain* BUY

Starter plan hosting Ksh. 2500 Free domain* BUY

Premier plan hosting Ksh. 5500 Free domain* BUY

*.com,.net,.biz,.org,.info




Domain Registration

Register the following domains for FREE FOREVER : - .com, .net, .org, .info and .biz.

This offer is available only if the domain name is purchased along with our web hosting and is applicable forever as long as your hosting account is in good standing.



Now accepting PayPal